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- Should there be any discrepancy of product(s) delivered, customers can contact us via >WhatsApp (012-280 3282) OR E-mail (email@example.com) within 3 days of receiving the goods. Our customer service will advise on the solution(s) accordingly.
- Please allow up to 7 business days for your inquiry to be processed.
- Customers will be required to present all possible proofs for claiming a return/refund.
- Any refunds will be processed within 14 business days from the agreed/confirmation date.
- Customers are required to bear the freight charges for returns/refunds due to change of mind.